Our Policy

Our Policy

60-Day Money Back Guarantee

We're so confident you'll love Resora that every order is backed by our 60-Day Money Back Guarantee.

If you're not satisfied for any reason, simply contact us within 60 days of receiving your order, and we'll make it right.

No questions asked. No hassle. No awkward emails.

Choose whichever option works best for you:


  • A full refund, or

  • A replacement product.

Your satisfaction always comes first.

Returns

Changed your mind? No problem.

We accept returns within 60 days of delivery. Products must be unused and in their original packaging.

Simply email us at tryresora@outlook.com, and we'll arrange everything—including a free prepaid returns label sent directly to your inbox.

You won't pay a penny to send it back.

Shipping

We offer free shipping on every order to the UK and US.

No minimum spend. No hidden fees. No surprises at checkout.

Orders are typically dispatched within 24 hours, with standard delivery taking 3–5 working days.

As soon as your order ships, you'll receive a tracking number by email so you can follow it every step of the way.

Damaged or Faulty Items

If your order arrives damaged or develops a fault, simply contact us with a photo.

We'll send a replacement as quickly as possible—there's no need to return the original item.

We're committed to making sure every customer receives a product they can rely on.

Contact Us

Our customer support team is made up of real people—not bots.

We aim to respond to every enquiry within 24 hours.

tryresora@outlook.com

If you need help, we're always here for you.

— Team Resora